“I’m Sorry”

When Apologies Aren't Enough

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"But you do this all the time," my wife said.

I had just apologized for buying some extra items on a run to the grocery store. They were things we really needed, even if they weren’t on her list—chocolate chip ice cream and cookies and snack nuts … .

“I send you to the store for a few items, but you always spend twice as much as I planned and come back with a lot of junk. I should just go myself.”

My first reaction to a criticism like this is defensive. I may be apologetic on the surface, but inside I really tend to think the complaint is unfair.

My wife has learned to see through my routine, halfhearted apologies. Being sorry isn’t enough, she says, if I continue to do the same thing again and again. As much as I hate to admit…

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