Before Subscribing

1. How can I start a new subscription to The Word Among Us?

   Online: You can subscribe to The Word Among Us online using a credit card.

   By Phone: Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives.

Questions About My Account

1. How can I make changes to my existing subscriber account?

   You can make changes, such as updating your address, email address, or username and password, by logging in and going to “My Account”, located at the top right corner of the page.

2. I can’t login to my account. How can I retrieve my username and/or password?

   You can retrieve your password by going to the login page and entering your email address under “Forgot Your Password”. This will reset your password and send you an email. If you don’t receive the email please check your spam filters. The email will be coming from .

Online Subscriptions

1. If I order online from The Word Among Us, is my credit card information protected?

   Yes, your credit card is secure when ordering from The Word Among Us online.

   Our web server takes all the steps necessary to protect your personal information, including your credit card number, from being intercepted during transmission. (SSL is used to encrypt all data sent between our server and your browser. To learn more about SSL, click here).

   To process credit card transactions, The Word Among Us uses the most respected name in credit card processing services—Authorize.net. This service offers the most secure credit card processing currently available. Click here to review Authorize.net’s security and privacy policy.


   We store the information we gather from this Web site on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and security technology to prevent our computers from being accessed by unauthorized persons.


   If you prefer not to place your order online, you can always place your order by phone - 1 (800) 775-9673 (Toll Free) or (301) 874-1700

2. What credit cards do you accept?

   The Word Among Us accepts Visa, MasterCard and Discover Card. We do not accept American Express at this time.

3. How do I renew an existing subscription to The Word Among Us?

   Online: Your subscription can be renewed online any time of the day. You will need to enter your 9 digit account number from the label on your magazine or from an Invoice or Renewal notice.

   By Phone: Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives.

   By Mail: As you subscription draws to a close, we will mail you a renewal notice with complete instructions on how to renew.

Print Subscriptions

1. I have moved. How can I change my delivery Address?

   To change your Magazine subscription delivery date please fill out the Change of Delivery Address form.

2. How can I subscribe to The Word Among Us outside of the US?

   While anyone can subscribe to the web-only version of The Word Among Us, we have a number of international distributors that can provide print subscriptions. Please see out our International Distributor section for more information.

3. What credit cards do you accept?

   The Word Among Us accepts Visa, MasterCard and Discover Card. We do not accept American Express at this time.

4. When will my issue of The Word Among Us Living arrive?

   You should allow 6-8 weeks for your initial subscription issue to arrive. Thereafter, you can expect each issue to arrive at least two weeks prior to the cover date. Contact us as soon as you are convinced your next issue is late or missing. If you are notifying us by email, please include your name, address and, if possible, customer number.

5. Where can I find my account number?

   Your account number is a 9-digit number on the top left hand side of the address label just above your name on the cover (or cover wrap) of The Word Among Us.

6. How do I renew an existing subscription to The Word Among Us?

   Online: Your subscription can be renewed online any time of the day. You will need to enter your 9 digit account number from the label on your magazine or from an Invoice or Renewal notice.

   By Phone: Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives.

   By Mail: As you subscription draws to a close, we will mail you a renewal notice with complete instructions on how to renew.

7. Do you receive online access to all the archived articles if you are a print subscriber?

   Absolutely. If you are a print subscriber just login with your account number. You will receive full access to the site until your subscription ends.

General Questions About the Web Site

1. What is “Partners in Evangelism”?

   Partners in Evangelism is a not-for-profit ministry of The Word Among Us distributing The Word Among Us, The Word Among Us Plus the Mass Readings Supplement, La Palabra Entre Nosotros and other devotional material at no cost to military and prison chaplains for distribution throughout North America and around the world. Donations to the Partners in Evangelism are tax deductible according to the regulations of the Internal Revenue Service. For more information, visit us online at http://partnersinevangelism.org.

2. Why can’t I find a Bible chapter or verse cited in The Word Among Us?

   Most likely it’s because you are using some edition of the Bible other than the New American Bible (NAB). All citations used in The Word Among Us are from the NAB. The NAB is a Catholic Bible that includes 7 more Old Testament books than the Protestant Bible (Baruch, Sirach, Judith, 1 Maccabees, 2 Maccabees, Tobit and Wisdom), as well as some additional passages in other biblical books that aren’t in Protestant editions. Variations also exist in the numbering of some of the verses, particularly in the Psalms and the Book of Daniel. 

3. What version of the Bible does The Word Among Us Plus the Mass Readings Supplement use?

   All chapter and verse citations are from the New American Bible (NAB). The texts quoted are also from the NAB, but more than one edition of the NAB is currently in circulation. That tends to create some confusion. The Word Among Us uses the NAB’s 1970 Old Testament translation, including the Psalms, and the 1986 New Testament translation. This is the same text as used in the Mass lectionary in the United States, but there are some exceptions.

4. How do I contact Customer Service?

   Online: You can use our contact form
   E-Mail:
   Phone: 1 (800) 775-WORD (9673)
   Outside the U.S. 011-1-1-301-874-1700.
   Fax: (301) 874-2190

   Customer service representatives are available by phone Monday-Friday, 9am-5pm Eastern Time.

   Mailing Address:

   The Word Among Us

   9639 Dr. Perry Rd. #126
   
Ijamsville, MD 21754.