Available Editions of The Word Among Us

1. Apple Newsstand Edition Now Available!

   The Word Among Us Catholic Mass Edition is now available on Apple iPad, iPhone & iPod Touch for only $2 a month. 14 day free trial with free download of the app. Print subscribers get free access by logging in (See FAQs within the app).  Visit wau.org/apple for more information.

2. Amazon Kindle Edition Now Available!

   The Word Among Us Catholic Mass Edition is now available on Amazon Kindle for only $2 a month. Available 14 day free trial.  Visit wau.org/kindle for more information.

   If you don’t have a Kindle device, Amazon more than likely offers a “Reading app” for your tablet or smartphone including iPad, iPhone and Android smartphones. Click here for more information regarding Amazon Reading Apps.

3. Web Edition

   A Web Edition subscription includes full online access to all subscriber areas of our web site including past issues, articles and meditations from The Word Among Us magazine. In addition, a Web Edition subscription includes full access to our Online Resource Center that offers additional content that is not found in any of our printed editions. The Web Edition of The Word Among Us is available any place with internet access.

   For first time users, we offer a Free Registration with a two week trial Web Edition subscription to those who are interested. No payment information is required. Free Registration includes the ability to post comments and set your local time zone to correctly display the current meditation. On the sign-up page, we also offer the option to purchase a One Year Web Edition subscription for only $11.95.

   For those who wish to extend their free two week trial Web Edition subscription, we offer a One Year Web Edition subscription for only $11.95. You can purchase this at any time during your free trial period. As you free trial period comes to a close, we will send you an email with information on how to order a one year subscription.

   Our web site offers free access to the meditation for the current day and many other articles without any registration or subscription as a service to Catholics world-wide.

4. Printed Editions of The Word Among Us

   To best serve the needs of our subscribers, The Word Among Us offers several different printed editions of our monthly devotional for delivery. A subscription to any printed edition of The Word Among Us includes full online access to every area of our web site—just like our Web Edition. Special Senior subscription rates are available for Printed Edition subscribers who are 65 or older.

   The Word Among Us: A subscription includes daily meditations based on the Mass readings of the Catholic Church, inspirational essays, testimonies and stories of the saints and other Christian heroes! Subscribers receive The Word Among Us delivered to their door and full online access. The Word Among Us (without the Daily Mass Readings Supplement) is available for delivery to most countries around the world. Please see our online subscription form and use the country “pull-down” menu to see what countries we deliver to. To receive The Word Among Us (without the Daily Mass Readings Supplement) in the UK, Ireland, Australia, or New Zealand, please click here to contact our distributor for your country.

   The Word Among Us Plus the Daily Mass Readings Supplement: A subscription combines the daily meditations & articles from The Word Among Us and the official Catholic Mass (including all the daily mass readings) into one convenient and easy to use resource for every day of the year. Subscribers receive The Word Among Us Plus the Daily Mass Readings Supplement delivered to their door and full online access. Available in the USA and Canada only.

   La Palabra Entry Nosotros is the spanish edition of The Word Among Us.

Beware of Unauthorized Renewal Notices Mailed to You

1. Beware of Unauthorized Renewal Notices!

   It has come to our attention that subscribers to The Word Among Us have been receiving renewal notifications and/or invoices in the mail from unauthorized companies using names such as “Subscriber Billing Service” or “Magazine Payment Service”. These unauthorized companies attempt to fraudulently charge customers more than double what it normally costs to renew their subscription.

   In the future, only renew your subscription to The Word Among Us if you see our logo on the renewal letter. All renewals made online should be entered only on our web site (Look for http://wau.org or https://secure2.wau.org on your web browser). You can always renew your subscription by phone at 1-800-775-9673 or local 301-874-1700.

How to Subscribe, Rewew or Give a Gift Subscription

1. Placing an order with us

   Online: You can order online with a credit card using the following links:
   Subscribe to The Word Among Us (Web Edition or Printed Edition).
   Subscribe to the Apple Newsstand Edition of The Word Among Us (Apple iPad, iPhone & iPod Touch)
   Subscribe to the Kindle Edition of The Word Among Us (Amazon Kindle and iPad/iPhone/Android through Amazon Reader apps)
   Give a Gift Subscription to someone (Printed Edition Subscriptions only)
   Renew your existing Web Edition subscription (You must first log-in to renew your web only subscription).
   Renew your existing Printed Edition subscription (You will need to enter your 9 digit account number from the label on your magazine or from an Invoice or a Renewal notice.)

   By Phone: Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives.
   By Mail (Renewals): As your subscription draws to a close, we will mail you a renewal notice with complete instructions on how to renew.

2. What credit cards do you accept?

   The Word Among Us accepts Visa, MasterCard and Discover Card. We do not accept American Express at this time.

3. Paying by Check

   Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives for more information.

Online Orders & Security

1. If I order online from The Word Among Us, is my credit card information protected?

   Yes, your credit card is secure when ordering from The Word Among Us online.

   Our web server takes all the steps necessary to protect your personal information, including your credit card number, from being intercepted during transmission. To process credit card transactions, The Word Among Us uses the most respected name in credit card processing services—Authorize.net. This service offers the most secure credit card processing currently available.

   We store the information we gather from this Web site on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and security technology to prevent our computers from being accessed by unauthorized persons.


   If you prefer not to place your order online, you can always place your order by phone - 1 (800) 775-9673 (Toll Free) or (301) 874-1700

2. What credit cards do you accept?

   The Word Among Us accepts Visa, MasterCard and Discover Card. We do not accept American Express at this time.

Printed Edition Questions

1. Do I receive full online access if I subscribe to one of the Printed Editions?

   Absolutely. If you are a print edition subscriber just login using your 9-digit account number and the word “default” (without the quotes) as the password. You will receive full access to the site until your Print Edition subscription ends. Login now.

2. Can I change the username I use to log-in for full online Access?

   You can change the Username used to login for full online access (which by default is the 9 digit account print subscription number found on the mailing label from any printed issue you have received). You can also change your password, edit your profile information, add or change your screen name (appears next to any article comments you make) or set your local time zone (will aid in seeing the correct meditation each day) by logging in and viewing your “My Account” page. Login now.

3. How can I retrieve my username and/or password for online access?

   You can retrieve your password by going to the Login page and entering your email address under “Forgot Your Password”. This will reset your password and send you an email. If you don’t receive the email please check your spam filters first. The email will be coming from .(JavaScript must be enabled to view this email address). If the email cannot be found, please contact a customer service representative.

4. At what age do I qualify for Senior Rates?

   Special Senior subscription rates are available for Printed Edition subscribers who are 65 or older.

5. How can I change my delivery Address?

   We offer two options to change your Magazine subscription delivery address. If you have your 9 digit account number handy, please fill out the Change of Delivery Address form. Alternatively, you can log-in to our site and visit the “My Account” page. On the “My Account” page, use the “Change of Delivery Address” link. Please note: we do not update delivery address changes immediately so that we can first manually verify the new address including zip code. You only need to submit the change of address information once.

6. What if I live outside of the USA & Canada?

   The Web Edition of The Word Among Us is available any place with internet access.

   The Word Among Us Plus the Daily Mass Readings Supplement is only available for distribution in the USA and Canada.

   The Word Among Us (without the Daily Mass Readings Supplement) is available for delivery to most countries around the world. Please see our online subscription form and use the country “pull-down” menu to see what countries we deliver to.

   To receive The Word Among Us (without the Daily Mass Readings Supplement) in the UK, Ireland, Australia, or New Zealand, please click here to contact our distributor for your country.

7. When will my first issue of The Word Among Us arrive?

   The first issue of a new subscription will ship in 1 to 4 weeks. Please allow up to 6 weeks for the first issue of a new subscription issue to arrive. Thereafter, you can expect each issue to arrive at least two weeks prior to the cover date. Contact us as soon as you are convinced your next issue is late or missing. If you are notifying us by email, please include your name, address and, if possible, customer number.

8. Where can I find my Printed Edition account number?

   The account number for your Printed Edition subscription is a 9-digit number located on the top left hand side of the address label just above your name on the cover (or cover wrap) of The Word Among Us. This 9-digit number can also be found on an invoice or renewal notice.

9. How do I renew an existing subscription to The Word Among Us?

   Online: Your subscription can be renewed online any time of the day. You will need to enter your 9 digit account number from the label on your magazine or from an Invoice or Renewal notice. Alternatively, you can log-in to our site and visit the “My Account” page. On the “My Account” page, use the link under “Print Edition Renewals”.

   By Phone: Call us toll free at 1-800-775-WORD (9673) Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard Time and speak to one of our customer service representatives.

   By Mail: As your subscription draws to a close, we will mail you a renewal notice with complete instructions on how to renew.

10. How do I contact Customer Service?

    Online: You can use our contact form
    E-Mail: .(JavaScript must be enabled to view this email address)
    Phone: 1 (800) 775-WORD (9673)
    Outside the U.S. 011-1-1-301-874-1700.
    Fax: (301) 874-2190

    Customer service representatives are available by phone Monday through Thursday from 9am to 5pm and on Friday from 9am to 3pm Eastern Time.

    Mailing Address:

    The Word Among Us

    7115 Guilford Drive
    Suite 100
    Frederick, MD 21704

Apple Newsstand Edition Questions

1. What is a “Apple Newsstand” subscriber?

   This is anyone who subscribes through Apple Newsstand. Apple Newsstand subscribers do not receive a printed edition of our magazine. Those who are print subscribers should login to gain access to subscriber content for free as part of their print subscription.

2. How do I start an Apple Newsstand Digital subscription?

   Simply download our app to your Apple iPad, iPhone or iPod Touch through the Apple App Store. Once the download is complete, a 14 day free trial will begin as soon as the app is opened for the first time. After the 14 day free trial expires, you will have the option to begin an Apple Newsstand subscription.

3. How can The Word Among Us help me with my Apple Newsstand subscription?

   Newsstand subscriptions are managed entirely by Apple. The Word Among Us does not have the necessary access or authority to issue refunds, cancel a subscription or make any changes. As such, Apple Newsstand subscribers will need to contact Apple for assistance.

4. How do Apple Newsstand Digital subscriptions work?

   Subscriptions will be automatically renewed until the subscription is cancelled in your Apple iTunes account. Until the subscription is cancelled, Apple will charge your credit card at the beginning of each subscription period.

5. How do I cancel my Newsstand subscription with Apple?

   Apple Newsstand subscriptions are supported entirely by Apple. Please contact Apple or access Apple iTunes support for assistance.

6. I have a print subscription. Does it include free access to the iPad/iPhone/iPod app edition?

   Yes! Subscribers will receive access to all the content that is part of their print subscription, PLUS all of our online only “Resource” articles. Subscribers to our Mass Readings Edition in print will have full access to all content. Subscribers to our Standard edition (does not include the Mass Readings Supplement) will have access to everything except the Daily Mass Readings and the Order of Mass.

7. I have a print subscription and I’m having trouble logging in. What should I do?

   Unless you’ve changed these settings on our web site, use the 9-digit account number from the address label on your magazine as your username and “default” as your password. If you have changed your username and password on our web site, be sure to enter the updated username and password (Account number and “default” as the password will no longer work). If you updated this information and forgotten your Username or Password, please visit wau.org/amember/member to request this information. If you are still having trouble, please contact us at .(JavaScript must be enabled to view this email address).

8. I have a print subscription. How do I view The Word Among Us on my iPad, iPhone or iPod?

   Follow the steps below to login for full access
   • Downloaded our app through the Apple App Store and launched it on your iPad, iPhone or iPod.
   • Open the main Menu by tapping on the “gear” icon in the upper right co corner.
   • Tap on “Print/Web Subscriber Log In”
   • Enter your Username and Password. Unless you’ve changed these settings on our web site, use the 9-digit account number from the address label on your magazine as your username and “default” as your password. If you have changed your username and password on our web site, be sure to enter the updated username and password (Account number and “default” as the password will no longer work).
   • Navigate around the app and begin enjoying subscriber content.

9. I have a print subscription and I have logged in, but can’t view subscriber content. What’s wrong?

   Your print subscription has expired. Please renew at wau.org/renew or start an Apple Digital Subscription.

10. I renewed my Print Subscription, but I’m not allowed access to subscriber content. What’s wrong?

    Please email us at .(JavaScript must be enabled to view this email address) and include your name, address and account number. Our representatives will be happy to assist you.

11. I ordered a print subscription. My first issue has yet to arrive. How do I find my 9 digit number?

    Please email us at .(JavaScript must be enabled to view this email address) and include your name and address. Our representatives will be happy to assist you.

12. How do I change from a print subscription to an Apple Newsstand Subscription?

    Almost all of our subscribers choose to let their print subscription expire before starting an Apple Newsstand subscription. We have found this to be the best transition and recommend this for all current print subscribers. After your print subscription expires, our app will prompt you to either sign in or start a Newsstand subscription to continue to view subscriber content.

Amazon Kindle Edition Questions

1. Frequently asked questions

   Frequently asked questions are coming soon. Sorry for the inconvenience.

Web Edition Questions

1. How can I retrieve my username and/or password for online access?

   You can retrieve your password by going to the Login page and entering your email address under “Forgot Your Password”. This will reset your password and send you an email. If you don’t receive the email please check your spam filters first. The email will be coming from .(JavaScript must be enabled to view this email address). If the email cannot be found, please contact a customer service representative.

2. What is Free Registration?

   Free Registration allows users who are not current subscribers to add comments to any online article and set their local time zone to correctly display the current meditation. This service is free to anyone and can be activated by filling-out our online registration form. Commenting and setting the local time zone is also available to paid subscribers. Note: You must be logged in to add comments.

3. How can I make changes to my Web Edition account or Free Registration information?

   You can change your login Username, password, edit your profile information, add or change your screen name (appears next to your article comments), set your local time zone (will aid in seeing the correct meditation each day) by logging in and viewing your “My Account” page.

4. How do I contact Customer Service (Web Edition)?

   Online: You can use our contact form
   E-Mail: .(JavaScript must be enabled to view this email address)
   Phone: 1 (800) 775-WORD (9673)
   Outside the U.S. 011-1-1-301-874-1700.
   Fax: (301) 874-2190

   Customer service representatives are available by phone Monday-Friday, 9am-5pm Eastern Time.

   Mailing Address:

   The Word Among Us

   7115 Guilford Drive
   Suite 100
   Frederick, MD 21704

Privacy Policy

1. Privacy Statement

   The Word Among Us is committed to protecting your privacy. We use the information we collect about you to process orders, to improve our web page and resource content, and to evaluate our ministry with you. Please read this page for more details about our privacy policy.

2. What information do you collect?

   For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address.

   We collect only the domain name, but not the e-mail address of visitors to our web page. We collect, but do not share, the aggregate information on what pages consumers access or information volunteered by the consumer, such as survey information and/or site registrations.

   The information we collect is used only to improve the content of our Web page, our programs, and our resources. The information is not sold, traded, or shared with any individuals or organizations for any purpose. (The only exception to this policy would be the specified release of information in response to a valid court order.)

   With respect to cookies: We use cookies to store visitors preferences; record session information, such as items that consumers add to their shopping cart; record user-specific information on what pages users access or visit; or record past activity at a site in order to provide better service when visitors return to our site.

   We do not send unsolicited e-mail. If you do not want to receive e-mail from us, you can unsubscribe your e-mail address by using the link provided at the bottom of each email we send. This is the best way to insure the immediate removal of you e-mail address. You can also have your e-mail address removed by e-mailing us at .(JavaScript must be enabled to view this email address).

   If you supply us with your postal address on-line in a bookstore or print magazine order, you may receive mailings of interest to you from us or other selected, reputable companies. You can, however, put your name on our do-not-share list by sending e-mail to us at .(JavaScript must be enabled to view this email address) or calling or writing to us at the above address or phone number. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

   Individuals and churches who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number. We never sell, trade, or share these phone numbers with other individuals or organizations.

   We are committed to protecting your privacy. We use the information we collect about you to process orders, to improve our web page and resource content, and to evaluate our ministry with you. If you should have questions about our privacy policy or want to have your name and address added to our do-not-share list, please call, write, or send us an e-mail with your exact name and address.

Magazine Credits & Staff

1. Credits

   Excerpts from the New American Bible with Revised New Testament and Psalms, Copyright © 1991, 1986, 1970, by the Confraternity of Christian Doctrine, Washington, D.C. Used with permission. All rights reserved. No part of the New American Bible may be reproduced in any form without permission in writing from the copyright owner.

   The Mass Readings Supplement is published with the approval of the Committee on Divine Worship, United States Conference of Catholic Bishops.

   The English translation of the Psalm Responses and Gospel Verses from Lectionary for Mass © 1969, 1981, 1997, International Commission on English in the Liturgy Corporation (ICEL). Excerpts from the English translation of The Roman Missal © 2010, ICEL. All rights reserved.

   Scripture readings from the Lectionary for Mass for Use in the Dioceses of the United States, copyright © 2001, 1998, 1997, and 1970, Confraternity of Christian Doctrine, Inc., Washington, D.C. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.

2. The Word Among Us Magazine Staff & Contributors

   President: Jeff Smith
   Publisher: Joseph Difato, Ph.D.
   Chief Operations Officer: Jack Difato
   General Manager: John Roeder
   

   Editor: Leo Zanchettin
   Features Editor: Louise Perrotta
   Contributing Writers: Ann Bottenhorn, Jill Boughton, Teresa Ejinaka, David Fitzsimmons, Bob French, Theresa Keller, Jeanne Kun, Joel Laton, Huyen Le, Emily Nelson,
Hallie Riedel, Lisa Sharafinski, Katie Zanchettin
   Theological Advisors: Fr. Joseph A. Mindling, O.F.M. Cap., 
Fr. Joseph F. Wimmer, O.S.A.

   The Word Among Us is published from 
319 West Town Place, Suite 27, St. Augustine, FL 32092. Address letters to the editor to this location. www.wau.org. Made in the U.S.A.
   Copyright © 2012 The Word Among Us.

    

Other Questions

1. Are you planning to introduce an iPhone app or a mobile site?

   We have recently released our Mass Readings edition on the Apple Newsstand platform (for Apple iPad, iPhone & iPod). Visit wau.org/apple for more information.

   We have developed a mobile site for smartphones like the iPhone, Android based smartphones and Blackberry. On your smartphone, visit wau.org and you will automatically be redirected to our new mobile site.

   We also offer our Mass Readings edition on the Amazon Kindle platform. Visit wau.org/kindle for more information. If you don’t have a Kindle device, Amazon more than likely offers a “Reader app” for your tablet or smartphone including iPad, iPhone and Android smartphones. Click here for more information regarding Amazon Reading Apps.

   We are in the process of evaluating more options for Android based smartphones and tablets

2. Why must I pay to receive full online access?

   Historically, our printed edition subscribers have born the entire cost of our web site presence and most of them never visit our web site. With the launch of our new web site in 2008, we felt is was time to begin to offset a small portion of the cost of our web presence to those who only read our content online. Currently, a “Web Only” subscription costs only $1.00/month. This is less than the cost of a drink from a vending machine or the fuel to drive 5 to 10 miles in your car. We continue to offer “Today’s Meditation” and many articles from our current issue and our Resource center at no cost.

3. What is Free Registration?

   Free Registration allows users who are not current subscribers to add comments to any online article and set their local time zone to correctly display the current meditation. This service is free to anyone and can be activated by filling-out our online registration form. Commenting and setting the local time zone is also available to paid subscribers. Note: You must be logged in to add comments.

4. If I don’t want to Register or Subscribe, what is available for me online?

   Those who have not registered to add personal comments to articles AND do not have a current Web Only or Print Subscription) are able to view “Today’s Meditation” and selected articles from our Magazine Article Archive and our Resources Archive. We offer all of these services to everyone at no charge.

5. How can I make changes to my Web Edition account or Free Registration information?

   You can change your login Username, password, edit your profile information, add or change your screen name (appears next to your article comments), set your local time zone (will aid in seeing the correct meditation each day) by logging in and viewing your “My Account” page.

6. Books Published by The Word Among Us

   The Word Among Us is also a book publisher. Visit our online bookstore to view and save 10% or more by purchasing our books online.

7. Prayer Center

   Anyone can visit our Prayer Center to send us prayer requests, submit a “Praise Report”, view “Praise Reports” or view articles on prayer for free. Our prayer team meets every week and prays for every request we receive.

8. What is “Word Among Us Partners”?

   The Word Among Us Partners (formerly Partners in Evangelism) is a not-for-profit ministry of The Word Among Us distributing The Word Among Us, The Word Among Us Plus the Mass Readings Supplement, La Palabra Entre Nosotros and other devotional material at no cost to military and prison chaplains for distribution throughout North America and around the world. Donations to the The Word Among Us Partners are tax deductible according to the regulations of the Internal Revenue Service. For more information, visit us online at waupartners.org.

9. Why can’t I find a Bible chapter or verse cited in The Word Among Us?

   Most likely it’s because you are using some edition of the Bible other than the New American Bible (NAB). All citations used in The Word Among Us are from the NAB. The NAB is a Catholic Bible that includes 7 more Old Testament books than the Protestant Bible (Baruch, Sirach, Judith, 1 Maccabees, 2 Maccabees, Tobit and Wisdom), as well as some additional passages in other biblical books that aren’t in Protestant editions. Variations also exist in the numbering of some of the verses, particularly in the Psalms and the Book of Daniel.

10. What version of the Bible does The Word Among Us Plus the Mass Readings Supplement use?

    All chapter and verse citations are from the New American Bible (NAB). The texts quoted are also from the NAB, but more than one edition of the NAB is currently in circulation. That tends to create some confusion. The Word Among Us uses the NAB’s 1970 Old Testament translation, including the Psalms, and the 1986 New Testament translation. This is the same text as used in the Mass lectionary in the United States, but there are some exceptions.